Hawaiʻi County Busted Mugshots is a private reference service. It cannot confirm whether someone is in custody, change a booking entry, release a person, post bond, or retrieve an official record. Contact the originating government office directly.
Start with the Right Office
Hawaiʻi County has no county sheriff's office operating the booking roster. HPD is the countywide police agency. HCCC is operated by DCR. The court handles the case after booking. Use the contact that matches the question rather than calling one office for every record.
Hawaiʻi Police Department
349 Kapiʻolani Street
Hilo, HI 96720
Non-emergency: (808) 935-3311
Records and Identification: (808) 961-2233
HPD custody contacts
Hilo arrested adults: (808) 961-2213
Hilo cellblock: (808) 961-8100
West Hawaiʻi and Kona: (808) 326-4646 ext. 293
Hawaiʻi Community Correctional Center
60 Punahele Street
Hilo, HI
(808) 933-0431
Visitation line: (808) 933-0522
DCR public records
UIPA: (808) 587-1288
Fax: (808) 587-1282
Use DCR for records it maintains, not for an HPD report it does not hold.
HPD's station directory lists district addresses and service numbers. Hilo Records is listed with hours of 7:45 a.m. to 3:30 p.m.; Kona records is listed with hours of 8:30 a.m. to 4:00 p.m. Other stations are generally listed as 7:45 a.m. to 4:00 p.m. Confirm the current function before traveling, especially for Pāhoa where the public pages list different numbers.
Where to Look for Each Need
The correct route depends on whether the person was recently arrested, remains in custody, has entered state supervision, or has a later court case.
- For a recent arrest or booking photo, use the Hawaiʻi County booking and records path. HPD's public PDF has no photo, so request an image from Records and Identification if releasable.
- For a current Hilo police-cellblock question, call the Hilo cellblock or arrested-adult line. For Kona, use the West Hawaiʻi and Kona extension.
- For DCR custody or supervision, search DCR SAVIN/VINELink. It provides status and notifications, not a public booking photo.
- For a court case, search Third Circuit eCourt Kōkua or call Hilo or Kona legal-document staff.
- For a wanted-person tip, use HPD Crime Stoppers at (808) 961-8300. For immediate danger, call 911. Do not approach a person named in a police notice.
- For a state prison or federal record, keep the question separate from a county booking. Use DCR, the BOP locator, the ICE locator, or USMS as appropriate.
- For a correction or expungement, contact the agency, court, or HCJDC route that controls the record. A private publisher cannot change the official case.
Records Request Details
HPD's police-report instructions state a general fee of $1.00 for the first page and $0.10 for each additional page, cash only, with a ten-business-day response target. The page does not publish a separate booking-photo fee. A written request should identify the full name, arrest date and time, location or district, report number or OTN if known, and the exact report or photograph sought.
Ask the custodian to identify any redaction or withholding basis. HPD may limit criminal complete reports while a case is open, and juvenile, personal, medical, financial, or active-investigation details may be protected. DCR requests should identify HCCC or the relevant facility, person, offender or case number, date range, and record type. A request for a copy is not a request to seal or expunge a record.
Third Circuit Court Contacts
Hilo legal documents: (808) 961-7400. Hilo district criminal calendars: (808) 961-7470. Kona legal documents: (808) 322-8750. Kona district information: (808) 322-8700. Waimea Civic Center and South Kohala information is listed at (808) 443-2030. Protected juvenile and Family Court matters do not follow the ordinary adult booking route.
Victim Services lists Hilo at (808) 934-3306 and Kona at (808) 322-2552 for case information, release notifications, and court accompaniment. Those lines support case and notification needs. They are not public photo-download services.